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In this conversation, Alex Bennet explores the operating principles and practices of how the Knowledge Centric Organization was developed at the US Department of the Navy. Ms Bennet served as the Chief Knowledge Officer for the US Department of the Navy from 1998 to 2002, where she pioneered and designed and led the development of the Navy’s enterprise‐wide Knowledge Centric Organization (KCO) effort. The US Department of the Navy was the only public sector organization to be recognized as a world class leader in managing knowledge to deliver superior performance in the 2002 North American Most Admired Knowledge Enterprise (MAKE) study.

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