The aim of this paper is to present a model for the analysis to the knowledge management on the organizational processes. Knowledge can be considered an input, an element of transformation, and an output of these processes. In order to maximize the competitive advantage of these processes, it is necessary to manage knowledge in a more structured way. The proposed model is composed of the following elements: contents, processes, infrastructure and knowledge management principles. In this paper the model was applied – through two case studies – in the product development process (PDP) of automotive parts manufacturers. The results showed the lack of awareness about the presence of these knowledge management elements in the everyday activities of PDP and the importance of the integration of these elements to the success of this management.
Article navigation
1 February 2004
Research Article|
February 01 2004
Analyzing the knowledge management through the product development process Available to Purchase
Fernanda Menezes Ferrari;
Fernanda Menezes Ferrari
Fernanda Menezes Ferrari is a Student at UFSCar, Vargem Grande do Sul, São Paulo, Brazil (ferferrari@uol.com.br).
Search for other works by this author on:
José Carlos de Toledo
José Carlos de Toledo
José Carlos de Toledo is a Professor at UFSCar, São Carlos, São Paulo, Brazil (toledo@power.ufscar.br).
Search for other works by this author on:
Publisher: Emerald Publishing
Online ISSN: 1758-7484
Print ISSN: 1367-3270
© Emerald Group Publishing Limited
2004
Journal of Knowledge Management (2004) 8 (1): 117–129.
Citation
Menezes Ferrari F, Carlos de Toledo J (2004), "Analyzing the knowledge management through the product development process". Journal of Knowledge Management, Vol. 8 No. 1 pp. 117–129, doi: https://doi.org/10.1108/13673270410523952
Download citation file:
Suggested Reading
Soft‐system knowledge management framework for new product development
Journal of Knowledge Management (February,2009)
Communities of practice: a model for their cultivation
Journal of Knowledge Management (June,2007)
Measuring knowledge in the new product development process
International Journal of Productivity and Performance Management (April,2006)
Balancing knowledge strategy: codification and personalization during product development
Journal of Knowledge Management (February,2011)
Role of knowledge management and analytical CRM in business: data mining based framework
The Learning Organization: An International Journal (March,2011)
Related Chapters
Business Analysis and Marketing Test of a New Specialised Tourism Product
Specialised Tourism Products: Development, Management and Practice
Sustainable Fashion Product Development: Challenges and Innovations
Future Priorities for Design, Branding, Marketing and Retail: The Era of Technology and Sustainability
Artificial Intelligence and User-Generated Data Are Transforming How Firms Come to Understand Customer Needs
Artificial Intelligence in Marketing
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
