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Keywords: BSC
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Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2015) 19 (6): 1250–1272.
Published: 12 October 2015
... competitive advantage. Design/methodology/approach – The paper proposes a theoretical framework integrating an analytic network process (ANP) with a balanced scorecard (BSC) to measure the performance of knowledge resources under value perspective. Four indicators and three knowledge value (KV...
