Keywords: Best-worst method
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Journal Articles
Journal of Knowledge Management (2026) 30 (2): 468–493.
Published: 24 July 2024
...-categories (macro-challenges). Second, a panel of experts validated these challenges. Finally, the best-worst method was used using 40 qualitative interviews to prioritize the most critical challenges in two alternative scenarios to explore potential changes in challenge criticality following COVID-19...

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