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Keywords: Bottleneck impact score (BIS)
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Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2014) 18 (6): 1198–1216.
Published: 07 October 2014
...Suchul Lee; Yong Seog Kim; Euiho Suh Purpose – This paper aims to provide organizational knowledge management teams with a new metric, the bottleneck impact score (BIS), a valuable tool for evaluating the structural health of communities of practice (CoPs), by detecting the seriousness...
