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Keywords: Communication‐based activities
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Journal Articles
An activity‐based framework for quantification of knowledge work
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2011) 15 (3): 422–444.
Published: 31 May 2011
...) and communication‐based activities (CBAs). This means that KWrs must establish contact with other people (partners, supervisors, managers, customers, etc) as well as performing their main tasks (Scott, 2003 , 2005 ; Davenport, 2005 ; Hampson and Junor, 2005 ; Jorgensen, 2005 ; Aidemark, 2004 ; Fong and Lee...
