... and competence? Jakubik’s knowledge management becoming-to-know framework and Sandberg and Tsoukas’ representational and detached-deliberate sensemaking provided the focal theories for our study. Design/methodology/approach The authors applied participatory action research with action learning...

... when engaged in interdependent tasks. The analysis, informed by social exchange theory and exchange theories of aging, led to the development of the knowledge transfer process model in younger/older worker dyads (KT-YOD). The model illustrates that, through different combinations of competence...

..., knowledge sharing, developing knowledge competencies, and knowledge retention – which they argue can be advanced through the application of TM principles. Their focus group confirms that these KM concerns can benefit from the integration of TM principles, but some more than others. Originality/value...