... promising circumstances. Knowledge exchange Computers Continuous learning Knowledge management Web 2.0 Non‐governmental organizations Non governmental organizations (NGOs) differ from other organizations as they are not profit‐oriented, but pursue charitable goals. They fulfill...

... that each has blind spots that obscure a clear vision of the relationship between computer‐based technology and knowledge management. Building on the ideas of Newell, van Lohuizen, and others, the research advances an alternative perspective to overcome limitations in the other two. Findings...

.... Originality/value While most articles on KM technologies tend to focus on individual technique(s)/system(s), this paper provides a succinct and high‐level summary of the evolution of KM technologies from a commercial and practical perspective. Computers Knowledge management Social networks...