... their performance. Whereas the focus thus far has mainly been on big data collected from customers, the topic of how to collect data also from those who are not yet customers has been overlooked. A growing means of interacting with non-customers is through crowd-based phenomena, which are therefore examined...

...Che-Hung Liu; Jen Sheng Wang; Ching-Wei Lin Purpose The purpose of this paper is to demonstrate the applications of big data in personal knowledge management (PKM). Design/methodology/approach Five conventional knowledge management dimensions, namely, the value of data, data collection, data...

... application for public transport navigation. Research limitations/implications – The data collected from the public transport users of Mexico City may vary through the year. Originality/value – The significance and novelty is that the present work is the earliest effort in making use...