... practices that constitute organizations. © Emerald Group Publishing Limited 2006 Knowledge management Classification Balanced scorecard Electronic mail Every attempt to label something as “knowledge” is made by a specific social community belonging to a network of power relations...

...Nick Bontis; Michael Fearon; Marissa Hishon Use of computer mediated communication, specifically electronic mail (e‐mail), has grown exponentially in recent years reaching as high as 75 percent penetration per household in some countries. The penetration rate is even higher for corporate...