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Keywords: Emojis
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Journal Articles
Journal of Knowledge Management (2024) 28 (9): 2712–2728.
Published: 19 July 2024
...Kuoyi Lin; Xiaoyang Kan; Meilian Liu Purpose This study develops and validates an innovative approach for extracting knowledge from online user reviews by integrating textual content and emojis. Recognizing the pivotal role emojis play in enhancing the expressiveness and emotional depth of digital...

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