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Keywords: Employee service performance
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Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2024) 28 (3): 799–826.
Published: 30 June 2023
... personality traits and employee service performance. Design/methodology/approach Multilevel structural equation modeling was applied for model validation using an original data set from 45 team leaders and 333 employees working in Chinese hotels. Findings Internal knowledge transfer mediated the link...
