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Keywords: Enterprise social media
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Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management 1–21.
Published: 23 July 2026
...Shihua Lin; Yanhui Nian Purpose This study aims to explore the effects of formal and informal mechanisms for enterprise social media ( ESM ) knowledge governance on employee knowledge contribution quality through the mediating effects of epistemic trust and knowledge stewardship climate...
Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2023) 27 (4): 1056–1085.
Published: 03 August 2022
...Ayesha Masood; Qingyu Zhang; Moazzam Ali; Giuseppe Cappiello; Amandeep Dhir Purpose The purpose of this study is to investigate the impact of enterprise social media (ESM) use on two trust dimensions – affect-based trust (ABT) and cognition-based trust (CBT) – as mediators in the relationship...
Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2020) 24 (9): 2149–2169.
Published: 30 September 2020
...Liang Ma; Xin Zhang; Xiaoyan Ding Purpose Reducing employees’ knowledge hiding is vital for enterprise managers. The development of enterprise social media brings opportunities for them to manage employees’ knowledge-hiding behaviors. However, whether the use of enterprise social media inhibits...
