... and knowledge, but did nothing to expand our limited attention capacity. © MCB UP Limited 1999 Attention capacity Corporate culture Hewlett‐Packard Intranet Knowledge management The acceptance of a new management concept follows a predictable trajectory from “that’s a crazy idea” to “maybe...

... as the best way to target product sales, transfer critical knowledge across an organization, or even remedy the ills of a rootless society, community is viewed as a panacea. Nowhere has mention of community been so ubiquitous as in the virtual world. Discussion forum Internet Intranet Knowledge...