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Keywords: Key performance indicator
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Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2021) 25 (10): 2540–2566.
Published: 03 June 2021
...Mohit Kumar; Justin Paul; Madhvendra Misra; Rubina Romanello Purpose In this paper, using the antecedents, decisions and outcomes (ADO) framework, the factors/key performance indicators (KPIs) most relevant for creating or building a learning organization (LO) are identified. This study aims...
Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2014) 18 (2): 255–277.
Published: 07 April 2014
... be measured in terms of their impact on KM? Design/methodology/approach – This paper presents a case study that describes how Key Performance Indicators (KPIs) are used to monitor and manage the applications of social technologies, which include many tools facilitating the participation...
