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Keywords: Knowledge about customer
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Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2018) 22 (1): 162–182.
Published: 08 January 2018
...Seyedeh Khadijeh Taghizadeh; Syed Abidur Rahman; Md. Mosharref Hossain Purpose This paper examines the influence of three dimensions of customer knowledge management – knowledge from customer, knowledge for customer and knowledge about customer – on innovation capabilities (speed and quality...
