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Keywords: Knowledge management systems
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Journal Articles
Ok CESARE, can you do this for me? Insights on how artificial intelligence fosters knowledge management
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2026) 30 (3): 1032–1044.
Published: 03 December 2025
... gabriele.santoro@unito.it 14 01 2025 07 07 2025 29 08 2025 26 09 2025 © 2025 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Knowledge management systems Knowledge management Artificial intelligence ChatGPT Although artificial...
Journal Articles
The role of knowledge management in the tourism sector: a synthesis and way forward
Available to PurchaseAmitabh Anand, Varsha Pratibha Shantakumar, Birgit Muskat, Sanjay Kumar Singh, Jean-Pierre Dumazert, Youssra Riahi
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2023) 27 (5): 1319–1342.
Published: 16 August 2022
... review the role of KM in the tourism industry and offer implications. Tourism management Tourism organization Knowledge management Knowledge management strategy Knowledge transfer Knowledge sharing Knowledge management systems Knowledge management (KM) is a set of actions, processes...
Journal Articles
Open innovation for sustainability through creating shared value-role of knowledge management system, openness and organizational structure
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2020) 24 (10): 2491–2511.
Published: 12 September 2020
... outcomes do require organizations to configure organizational interventions at different levels of the knowledge management system, openness and organizational structure. To use the concept of open innovation (OI), organizations need to expand their view beyond their existing resource pool...
Journal Articles
Use of knowledge management systems: analysis of the strategies of Brazilian small and medium enterprises
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2020) 24 (2): 369–394.
Published: 20 February 2020
...Euro Marques Júnior; Jose Alcides Gobbo; Fernando Fukunaga; Roberto Cerchione; Piera Centobelli Purpose This paper aims to highlight the degree of diffusion and intensity of use of knowledge management systems (KMSs) among small and medium enterprises (SMEs) in Brazil and apply a taxonomy...
Journal Articles
Wisdom extraction in knowledge-based information systems
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2019) 23 (1): 23–45.
Published: 11 December 2018
... information systems. Information technology Knowledge management systems Knowledge transfer The World Wide Web (WWW) was primarily created to share information among scientists. Over the years, the Web has advanced from a sharing medium to also act as a data repository. The general consensus...
Journal Articles
How to deal with knowledge management misalignment: a taxonomy based on a 3D fuzzy methodology
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2018) 22 (3): 538–566.
Published: 21 February 2018
... an enterprise’s knowledge and the knowledge management systems (KMSs) it adopts. In recent years, the literature on the subject of knowledge management (KM) has grown in comparison with studies on technology management (TM). According to the Scopus database, papers on KM made up only 29 per cent of those...
Journal Articles
The role of collaborative knowledge building in the co-creation of artifacts: influencing factors and propositions
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2017) 21 (4): 779–795.
Published: 10 July 2017
... (Mariano and Casey, 2016) as well as increase organizational overall effectiveness and performance. Information technology Knowledge creation Knowledge management systems Knowledge transfer Knowledge management Knowledge sharing Those articles that employed theories or theoretical...
Journal Articles
A design approach for process-based knowledge management systems
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2017) 21 (4): 693–717.
Published: 10 July 2017
... developers in the design of knowledge management systems for supporting knowledge-intensive processes. The paper also includes a comprehensive design theory for PKM systems consisting of meta-requirements and a synthesis of various kernel theories into actionable design procedures. The proposed procedures...
Journal Articles
Effects of knowledge management on unit performance: examining the moderating role of tacitness and learnability
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2017) 21 (4): 796–816.
Published: 10 July 2017
...: tacitness and learnability. © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Knowledge management systems Tacit knowledge Knowledge management Knowledge-in-practice Learnability In recent years, knowledge management (KM) has become...
Journal Articles
Employees’ online knowledge sharing: the effects of person-environment fit
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Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2017) 21 (2): 432–453.
Published: 03 April 2017
... for knowledge sharing research that focuses on PE fit and suggest that knowledge sharing can be improved more proactively in practice by assessing PE fit during recruitment. Knowledge management systems Knowledge sharing Empirical study Employee attitudes Employees’ knowledge sharing has been...
Journal Articles
Information and reformation in KM systems: big data and strategic decision-making
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2017) 21 (1): 71–91.
Published: 13 February 2017
... that it is built on familiar technologies and principles. Ali Intezari can be contacted at: A.Intezari@uq.edu.au Knowledge management systems Big data Advanced analytics Data-based decisions Strategic decision-making While KM systems are becoming integrated parts of business processes...
Journal Articles
Ba virtual and inter-organizational evolution: a case study from a EU research project
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2016) 20 (4): 793–811.
Published: 11 July 2016
... 11 02 2016 15 02 2016 © Emerald Group Publishing Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only Communities of practice Open innovation Knowledge creation Knowledge management systems Virtual community Nonaka’s modern conception...
Journal Articles
Developing a knowledge management policy for ISO 9001: 2015
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2016) 20 (4): 829–844.
Published: 11 July 2016
... 2016 09 02 2016 © Emerald Group Publishing Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only Quality management Knowledge management systems Standards ISO 9001: 2015 In September 2015 a new version of International Organization for Standardization...
Journal Articles
The impact of IT-based knowledge management systems on internal venturing and innovation: a structural equation modeling approach to corporate performance
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2016) 20 (3): 484–498.
Published: 09 May 2016
..., the software (SW) development, aimed at deepening connections and influences of the use of IT-based knowledge management system (KMS). Structural equation modeling technique has been performed to get results. Consistent with what has been observed in previous studies (Del Giudice and Straub, 2011...
Journal Articles
Managing knowledge in the construction industry through computational generation of semi-fiction narratives
Available to Purchase
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2016) 20 (2): 386–414.
Published: 04 April 2016
... management and knowledge management systems: conceptual foundations and research issues ”, MIS Quarterly , Vol. 25 No. 1 , pp. 107 - 136 . Al-Humaidi , H. and Tan , F. (2010), “ Construction safety in Kuwait ”, Journal of Performance of Constructed Facilities , Vol. 24 No. 1 , pp...
Journal Articles
What about us? Exploring small to medium Australian not for-profit firms and knowledge management
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Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2016) 20 (1): 104–124.
Published: 08 February 2016
... Knowledge management systems Internal marketing Knowledge transfer Knowledge management Knowledge sharing Non-profit organizations Examination of not-for-profit (NFP) organizations and knowledge management (KM) in NFP organizations is rudimentary (Ragsdell et al., 2014 ; Andreasen...
Journal Articles
An evaluation of knowledge management tools: Part 1 – managing knowledge resources
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Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2014) 18 (6): 1075–1100.
Published: 07 October 2014
... participated in the project. Knowledge Learning organizations Knowledge management systems Knowledge management Knowledge management (KM) has attracted the interest of practitioners, consultants and researchers around the world. KM’s attractiveness is based on the argument that intangible...
Journal Articles
Knowledge exchange systems usage: the importance of content contribution and application in distributed environments
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Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2014) 18 (2): 329–341.
Published: 07 April 2014
... knowledge management. For this reason, efforts to improve the processes of transfer and reuse of existing knowledge by use of information technologies (ICTs) have become commonplace. Such technologies are often labelled knowledge management systems (KMSs) (Alavi and Leidner, 2001). KMSs can have...
Journal Articles
Knowledge management and measurement: a critical review
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Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2013) 17 (6): 873–901.
Published: 21 October 2013
... tends to fall in one of five categories: Ontology of Knowledge and KM, Knowledge Management Systems, Role of Information Technology, Managerial and Social issues, and Knowledge Measurement. Despite the accumulation of extensive publication efforts in some areas, a series of disagreements and a theory...
Journal Articles
The review of approaches to knowledge management system studies
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Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2013) 17 (3): 472–490.
Published: 24 May 2013
...Sureena Matayong; Ahmad Kamil Mahmood Purpose This paper reviews the current literature of knowledge management systems (KMS) studies in organizations. The authors systematically review the literature according to the principle of innovation studies approach, i.e. variance and process...
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