...Harshad Sonar; Nikhil Ghag; Rajesh Kumar Singh; Tugrul U. Daim; Swati Agrawal Purpose The digitalization of operations within small- and medium-sized enterprises (SMEs) remains a significant challenge, particularly in conceptualizing and assessing their readiness for such transformation...

...Willem Selen Today’s competitive focus manifests itself with the strategic management of unique operational resources that impact the rules of competition, rather than a market‐based view where the firm follows the rules dictated by markets. Knowledge management becomes hereby a vital prerequisite...