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Keywords: Quality management
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Journal Articles
Journal:
Journal of Knowledge Management
Journal of Knowledge Management (2016) 20 (4): 829–844.
Published: 11 July 2016
...John P. Wilson; Larry Campbell Purpose International Organization for Standardization (ISO) 9001: 2015 quality management systems places an obligation on organizations to consider the role of organizational knowledge as a resource. The purpose of this paper is to systematically relate the key...
