... Process analysis Resource management Knowledge management “Knowledge” is increasingly recognized as being of central importance to organizations in the contemporary knowledge society. Changes in the workings of capitalism, the advent of advanced communication technologies, the complexity...

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... activities, while transformative capacity is developed through internally focused information and knowledge sharing and development processes (Cohen and Levinthal, 1990; Garud and Nayyar, 1994). © MCB UP Limited 2003 Organisational learning Competitive advantage Information systems Resource...

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