...Kaining Yan; Gang Li; T.C. Edwin Cheng Purpose This study aims to integrate organizational knowledge creation theory ( OKCT ) and organizational information processing theory ( OIPT ) to examine the impact of organizational IT distinguishing between structured IT (i.e., OIT ) and social media...

... and 5 years or more of existence in the market. The model was estimated through partial least squares structural equation modeling with smartPLS software 3.2.6. Findings The results show that the use of social media is very important for firms to acquire knowledge and capabilities that help them...

...Sabeen Hussain Bhatti; Gabriele Santoro; Aisha Sarwar; Anna Claudia Pellicelli Purpose This study aims to propose and test a theoretical model exploring the impact of internal and external factors of social media use by IT organisations on open innovation (OI) adoption with the mediating effect...

...Sheshadri Chatterjee; Nripendra P. Rana; Yogesh K. Dwivedi Nripendra P. Rana can be contacted at: nrananp@gmail.com 05 04 2020 20 06 2020 28 08 2020 03 09 2020 Social media Knowledge sharing Academia Knowledge contributor Knowledge seeker VIE approach...

... that facilities social interaction with others. Shih-Wei Chou can be contacted at: swchou@nkust.edu.tw 01 12 2019 24 03 2020 10 05 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Social media Learning Satisfaction Beliefs...

...Xi Zhang; Jiaxin Tang; Xin Wei; Minghui Yi; Patricia Ordóñez de Pablos Purpose The purpose of this paper is to explore the impact of mobile social media functions on explicit and implicit knowledge sharing under the “Guanxi” system based on the framework of stimulus–organism–response (SOR...

...Xiayu Chen; Shaobo Wei Purpose The purpose of this paper is to investigate the underlying mechanisms through which social media use for vertical and horizontal communication enhance employee performance. Design/methodology/approach To test the research model, the authors conducted...

...Yuqing Zhao; Xi Zhang; Jingyi Wang; Kaihua Zhang; Patricia Ordóñez de Pablos Purpose The purpose of this paper is to verify the relationship between the features of social media and knowledge sharing, and to examine how ambient awareness mediates this relationship. Design/methodology/approach...

...Chris Archer-Brown; Jan Kietzmann Purpose This paper aims to examine if (and how), enterprise social media (ESM) can be understood as a strategic knowledge management phenomenon to improve organizational performance. Design/methodology/approach This paper uses intellectual capital theory...

... challenge in business-oriented KM today is related to managing the social media data of an organization for business purposes. In response to the new Big Data and social media trends, companies are making efforts to combine their Big Data initiative and KM infrastructure. These efforts are mainly...

...Dave Yates Social media Emergency management Blogs Knowledge re-use Mass communication theory Social media is increasingly being used to share knowledge during contingencies, disasters and emergencies (Leidner et al., 2009 ; Simon et al., 2015 ; Yates...

...Sirous Panahi; Jason Watson; Helen Partridge Purpose This paper aims to explore the potential contributions of social media in supporting tacit knowledge sharing, according to the physicians’ perspectives and experiences. Design/methodology/approach Adopting a qualitative survey design, 24...

...Pratyush Bharati; Wei Zhang; Abhijit Chaudhury Purpose – The purpose of this paper is to explore social media’s impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach – This is a theory-confirming...

... of partnership. Results explore the value of social media specifically in facilitating external relationships between NPOs, firms and the communities they serve. Design/methodology/approach – Empirical qualitative analysis of exploratory interviews with 16 Canadian NPOs generates a non-exhaustive...

...Elena Alberghini; Livio Cricelli; Michele Grimaldi Purpose – This paper aims to discuss the individual participation and involvement affecting the user engagement in social media and to answer the following research questions: Is it possible to measure the individual participation...

...Moria Levy Purpose – This paper is aimed at both researchers and organizations. For researchers, it seeks to provide a means for better analyzing the phenomenon of social media implementation in organizations as a knowledge management (KM) enabler. For organizations, it seeks to suggest...

...Alton Y.K Chua; Snehasish Banerjee Purpose The purpose of this paper is to analyze the extent to which the use of social media can support customer knowledge management (CKM) in organizations relying on a traditional bricks‐and‐mortar business model. Design/methodology/approach...

...Giovanni Schiuma; Vilma Vuori; Jussi Okkonen Purpose This paper aims to discuss the motivational factors affecting the knowledge sharing through an intra‐organizational social media platform and to answer the following research questions: “What motivates employees to share their knowledge...