...Grafton Whyte; Selwyn Classen Purpose This paper seeks to report on research investigating storytelling as a means of eliciting tacit knowledge from retiring subject matter experts (SMEs) within a large South African organisation. Design/methodology/approach In total, 64 stories...

... Publishing Limited 2008 Companies Knowledge management Business continuity Storytelling Turkey To sustain a competitive advantage, a company must create, share and utilize the knowledge it possesses. Although the topic of “knowledge” as such has been widely discussed, there is a gap between...

...Meeta Bhardwaj; John Monin Purpose Aims to study the role tacit knowledge plays in shaping the knowledge base of the knowledge‐intensive growing organizations using the storytelling method. Design/methodology/approach Stories were collected from eight human resource professionals...