... as an act of translation rather than transfer, revealing an ongoing “collective conversation” between actors characterized by tensions as different epistemic cultures negotiate and translate process improvement knowledge in different ways. Originality/value The authors show that mobilizing knowledge...

...Isabel Pinho; Arménio Rego; Miguel Pina e Cunha Purpose The paper aims to identify and discuss barriers and facilitators to four processes implied in knowledge management (KM; acquisition, creation, sharing, and transfer). Technological, socio‐organizational, and individual barriers...