...Gavin Lawrie; Nur Anisah Abdullah; Christopher Bragg; Guillaume Varlet Purpose This paper aims to assess the utility of an approach to the design of multiple Balanced Scorecards within large/complex organisations, consider the relevance of “emergent strategising” in this kind of strategy...

...Pietro Giorgio Lovaglio; Giorgio Vittadini Purpose The purpose of this paper is to propose a practical conceptualization of the balanced scorecard (BSC) to describe the mechanism producing creation of monetary value for hospitals in the territorial context of Lombardy region (Italy). Design...

...Amik Garg; S.G. Deshmukh Purpose A number of approaches have been suggested in the literature for maintenance performance measurement, including use of the balanced scorecard (BSC). However, its application towards assessing maintenance contribution to business objectives is limited. Currently...