... of adoption risks are nevertheless available in the well-documented history of enterprise resource planning (ERP). Practical implications Although ERP is presented as a general-purpose strategic technology, the unique business features of maritime container terminals pose serious challenges to its...

... the makeup of controllers' competencies and, in particular, the need for the latter to be able to use ERP systems. It proposes the concept of technological contingency as a means to understand evolutions in ERP controllers' competencies in comparison with traditional controllers. Findings Technological...