...Teona Gelashvili-Luik; Peeter Vihma; Ingrid Pappel; Fernando A.F. Ferreira Purpose This study aims to investigate how artificial intelligence ( AI ) shapes knowledge management ( KM ) practices in FinTech and how these changes influence human judgement in strategic decision-making. It responds...

...Pooja Devi; V. Shunmugasundaram Purpose Despite widespread adoption of FinTech services, like mobile banking adoption, AI adoption and adoption of blockchain technologies, FinTech services such as crowdfunding among startup entrepreneurs are significantly lacking in developing countries...

... of Indonesia, Bank Indonesia and Sharia Banks at four different points in time. Findings Using a qualitative approach, the results of the study found that the majority of microenterprises have adopted fintech, particularly e-wallets, for business transactions. However, they have not extensively used debit...

... contribute to the growing literature on digital banking and FinTech. This study offers a unique view of consumer behaviour and preferences in the realm of digital banking, which will add to the literature on the quality of service concerning mobile applications. Puneett Bhatnagr can be contacted...

...Amalia Suzianti; Fannisa Rahma Haqqi; Safira Nurul Fathia Purpose This study aims to purpose a strategy for Financial Technology (Fintech) service development to increase user adoption of Fintech services. Design/methodology/approach A conceptual model based on a risk-benefit approach...