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Keywords: Industrial customer satisfaction
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Journal Articles
Logistics service quality and its effects on customer satisfaction in the manufacturing companies’ supply chains: Empirical evidence from Greece
Available to Purchase
Journal:
Journal of Modelling in Management
Journal of Modelling in Management (2014) 9 (2): 215–237.
Published: 15 July 2014
... as well as to other business sectors. Originality/value – This paper proposes a method to explore the relationships between LSQ and industrial customers’ satisfaction to prioritise strategic plans of companies in the supply chains. Nevertheless, despite the fact that much research exists...
