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Keywords: MUSA method
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Journal Articles
Logistics service quality and its effects on customer satisfaction in the manufacturing companies’ supply chains: Empirical evidence from Greece
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Journal:
Journal of Modelling in Management
Journal of Modelling in Management (2014) 9 (2): 215–237.
Published: 15 July 2014
...’ judgements, although this information is the basic satisfaction input data. The implementation of a multi-criteria preference disaggregation method, like the multi-criteria satisfaction analysis (MUSA) method, would help overcome these disadvantages. The method could enhance the outcomes of research...
