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This paper focuses on recent works completed by GHD Pty Ltd in 2016 for the design of accessible ferry terminals and looks at the techniques utilised and designs implemented to develop terminals with the intent to provide inclusive unassisted all-tide access. To achieve this, the design looked at the pontoon and gangway (brow) configuration and ways to achieve compliant slopes, along with the engagement of an access consultant and workshops with a sample of the user group. The works also focused on lessons and research from previous designs, the use of visual aids, including three-dimensional walkthrough models and virtual reality goggles to present the design to the client and user group, and design solutions required to achieve the necessary compliance. This paper provides a summary of these key findings regarding accessible slopes, design tide ranges, terminal orientation, sight lines, provision of landing and rest areas, dedicated waiting areas, lighting, walkway width and ergonomics.

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