Briefing: Importance of trust when adopting an intelligent environment Available to Purchase

Today’s pace of change, due to digital and technological advancement, is astonishing when compared with the effect of historical transformations realised through previous industrial revolutions. These disruptive and transformational changes have begun to penetrate every aspect of our daily lives. For the construction industry to realise the benefits of disruptive technologies, it needs to acknowledge that its current working environment is not fit for the purpose of the new direction of travel. An intelligent environment necessitates an eco-system that encourages collective commercial commitment, moving away from working in silos and attempting to transfer liability and risk down the supply chain, currently a practice norm. Commercial commitments encourage participation, engagement and contribution by doing away with the current lack of trust deemed necessary for an intelligent environment to flourish. Lack of trust hinders the drive and momentum necessary to support the delivery of better, faster and greener outcomes. Its noteworthy that technology can automate project processes, by streamlining complex interactions, but it cannot improve qualitative and quantitative value or reduce risks unless the participants use it in such a manner that promotes engagement and innovation. Currently, lack of trust hinders the adoption and application of the disruptive technology in the construction sector.