Symposium introduction: an operational code approach to W. Edwards Deming: The man, the context, the savant and the legacy

In order to understand both the man and his contributions, this symposium is an attempt to construct an operational code based on the historical records and the data of W. Edwards Deming. Operational code is defined as those Deming guidelines and actions believed to be essential for the effective productivity of high performing individuals and organizations. It is assumed that these Deming rules and principles have general applicability to public and private organizations in the USA, and throughout the world. Because today one hears more discussion of the views of commentators and less discussion from the practitioners themselves, the thrust of this symposium is with the use of personal power and the elaboration of Deming’s compositions, books, letters, correspondence, and personal lectures on the management process as interpreted by both professional managers and Deming scholars. This development of an operational code hopefully will add critically important dimensions and synergy to the many biographical, historical, and eulogistic materials on Deming scattered in various journals, archives, and libraries.