Provides a chronological account of the evolution of the concept of product warranty and its development over the four millennia to its present state at the dawn of twenty‐first century. This study examines how the concept of product warranty originated and illustrates how this concept was an integral element of accepted business practices in commerce and trade over the ages in almost all civilizations spanning the globe. The civilizations include the Babylonian and Assyrian civilizations twenty‐first century bc, the Roman era of the fifth century bc, Bavarian rule at the start of the Christian era, earlier Jewish period of the second century ad, Hindu period of the fifth, Islamic era of the eighth, Russian period of the early tenth, church rule of the medieval times, customs of the English boroughs, and ultimately the post‐industrial era of consumerism and today’s times of warranty legislation.
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1 June 1998
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June 01 1998
Evolution of product warranty: a chronological study
Arvinder P.S. Loomba
Arvinder P.S. Loomba
Department of Management, College of Business Administration, University of Northern Iowa, Cedar Falls, Iowa, USA
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Publisher: Emerald Publishing
Online ISSN: 1758-776X
Print ISSN: 1355-252X
© MCB UP Limited
1998
Journal of Management History (Archive) (1998) 4 (2): 124–136.
Citation
Loomba AP (1998), "Evolution of product warranty: a chronological study". Journal of Management History (Archive), Vol. 4 No. 2 pp. 124–136, doi: https://doi.org/10.1108/13552529810219601
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