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Keywords: TQM
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Journal Articles
Journal of Management History (Archive) (1999) 5 (8): 468–488.
Published: 01 December 1999
...Peter B. Petersen This article discusses the total quality management (TQM) movement and then elaborates about W. Edwards Deming’s experiences and views. Finally, there is a comparison of total quality management and the Deming approach to quality management. The TQM movement was attractive to many...
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