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Keywords: Pullman porters
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Journal Articles
The elaboration of façades of conformity using the historic case of the Pullman porters
Available to Purchase
Journal:
Journal of Management History
Journal of Management History 1–17.
Published: 22 January 2026
...John H. Humphreys; Milorad M. Novicevic; Stephanie Pane Haden Purpose Even though the values of George Pullman’s porters were incongruent with those embodied by their founder and organization, many porters zealously consented to performing the imposed role of dutiful servant for decades...
