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Purpose

This paper aims to illuminate actions to be executed by the bank’s financial crime compliance department on suspected money mules.

Design/methodology/approach

This paper outlines the actions by collecting facts from existing literature review, reports and news on money mule.

Findings

Money mule phenomenon is a threat to the financial system. The irresponsible actions by money mules allow illicit funds to pass through the banks, resulting in money trail dissemblance and prevent detection. The banks must not extend their services to money mules, and actions of suspicious transaction report filing, exit relationship, watchlisting, police report and interbank intelligence exchange should be initiated.

Originality/value

This paper presents mandatory actions to be taken by financial crime compliance department after completion of money mule investigation by anti-money laundering analyst. This study will be beneficial for future money mule researchers, enforcement agencies and practitioners in the banking industry.

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