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1-4 of 4
Keywords: Balanced scorecard
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Journal Articles
Journal of Manufacturing Technology Management (2024) 35 (4): 705–743.
Published: 12 February 2024
...Ivo Hristov; Matteo Cristofaro; Riccardo Camilli; Luna Leoni Purpose This paper aims to (1) identify the different performance drivers (lead indicators) and outcome measures (lag indicators) investigated in the literature concerning the four balanced scorecard (BSC) perspectives in operations...
Journal Articles
A method for generating strategy maps using ANP
Available to Purchase
Journal of Manufacturing Technology Management (2014) 25 (8): 1090–1104.
Published: 30 September 2014
... in other manufacturing companies. © Emerald Group Publishing Limited 2014 Balanced scorecard Strategy map Analytic network process Strategic objectives The balanced scorecard (BSC) developed by Kaplan and Norton (1992, 1996) is a performance measurement system which has been very...
Journal Articles
Lean and performance measurement
Available to Purchase
Journal of Manufacturing Technology Management (2008) 19 (5): 670–684.
Published: 06 June 2008
...Sanjay Bhasin Purpose Ostensibly, less than 10 per cent of UK organisations accomplish successful lean implementations. A refined system to the one offered by the balanced scorecard is needed. The purpose of this paper is to propose a robust system that not only focuses on the intangible...
Journal Articles
Balanced scorecards for strategic and sustainable continuous improvement capability
Available to Purchase
Journal of Manufacturing Technology Management (2004) 15 (4): 350–359.
Published: 01 June 2004
...Mandar Dabhilkar; Lars Bengtsson Illustrates how strategic continuous improvement (CI) capabilities were developed in three Swedish manufacturing companies that have implemented the Balanced Scorecard (BSC). A multiple case study was conducted; each company followed a unique team‐based CI strategy...
