... historical and real-time data to improve operational decision-making. The framework, built for continuous improvement, allows the exploitation of maintenance data to improve the knowledge of service processes and machines. Design/methodology/approach The Dual-perspective, data-based decision-making...

..., such as to facilitate the managerial decision-making process. Pathways for future research will be presented. Design/methodology/approach This study underlies a bibliometric literature review and additionally applies content analysis to systematically investigate the existing body of research and group decision...

... diagram; 6. scatter diagram; and 7. control chart. Statistical process control Decision support systems Neural nets Problem solving Decision‐making Communication technologies In a regional network of supply chains, the site production manager not only plays an important role...