... Publishing Limited Licensed re-use rights only Digitization Service operations Customer relations E-commerce Customer service management Finally, the context-based factors that affect CEB include political, economic, environmental, social and technological aspects of the society in which...

... literature review are used to develop four e-commerce channel designs, which are then explored using primary and secondary case studies. Findings – It is shown that the use of e-commerce with AM has often been oversimplified, suggesting that it will bring about universal benefits through increased...

...Sabah Abdullah Al-Somali; Roya Gholami; Ben Clegg Purpose – The purpose of this paper is to construct a new e-commerce innovation and adoption model that takes into account various stages of e-commerce adoption (interactive, non-interactive and stabilised) and covers technological, organisational...

...: 1 compressor technique; 2 construction and mining technique; 3 industrial technique; and 4 rental service. Manufacturing strategy E‐commerce Business‐to‐business marketing Information exchange Electronic business (e‐business) solutions are currently evolving...