Keywords: Experiential research
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Journal Articles
Journal of Manufacturing Technology Management (2021) 32 (1): 20–41.
Published: 13 July 2020
.... Design/methodology/approach This research implements a multiple case study (71 cases in 21 countries), triangulating data available on the web with interviews, virtual/physical tours and experiential research. Findings The results suggest that automation and openness are the main dimensions...

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