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Keywords: ISO 9001 objectives
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Journal Articles
Developing and validating a measurement instrument of ISO 9001 effectiveness in food manufacturing SMEs
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Journal of Manufacturing Technology Management (2012) 24 (1): 52–77.
Published: 14 December 2012
...Evangelos L. Psomas; Dimitrios P. Kafetzopoulos; Christos V. Fotopoulos Purpose The purpose of this paper is to develop an instrument that measures the effectiveness of the ISO 9001 Quality Management System (QMS), based on its components, meaning the ISO 9001 objectives; and to validate...
