... Lives in the balance: An analysis of the balanced scorecard (BSC) in healthcare organizations Gurd, B., Gao, T 2008 International Journal of Productivity and Performance Management, 57 (1), pp. 6–21 Review of the case studies published on BSC applications across the healthcare sector 2...

... the interconnections among stages (Rönnberg Sjödin and Eriksson, 2010). The empirical study that was conducted to explore these deficiencies is described in the following section. Open innovation Buyer‐supplier relationships Process equipment Process development Project management Innovation Performance...

... can be contacted at: roberto.piedade@fe.up.pt © Emerald Group Publishing Limited 2012 Brazil Partnership Performance management Forecasting Strategic alignment Collaborative networks Performance prediction Alignment measurement Alignment prediction Nowadays, business...

..., but rather as a business strategy” (Breyfogle, 2003, p. 2). © Emerald Group Publishing Limited 2010 Six sigma Operations management Performance management McAdam et al. (2005) view process based characteristics of Six Sigma as having mechanistic process‐based components...

... Performance management Graph theory G=manufacturing system graph V=set of vertices E=set of edges S₄=support subsystem S₅=output subsystem A =manufacturing system adjacency matrix B =manufacturing system...

... of valid and reliable measurement instruments for MP and EU, which can be widely used in other manufacturing technology management studies. © Emerald Group Publishing Limited 2008 Manufacturing industries Automation Uncertainty management Performance management Throughout the history...

... on the efficacy of ISO 9000 certification. Milé Terziovski can be contacted at: milet@unimelb.edu.au © Emerald Group Publishing Limited 2008 ISO 9000 series Manufacturing industries Service operations Performance management Australia New Zealand This paper contributes to our...

...Michel Leseure Verweire , K. and L.   Van den Berghe (Eds) . Integrated Performance Management: A Guide to Strategy Implementation . Sage Publications , , ISBN: 1‐4129‐0154‐5 © Emerald Group Publishing Limited 2006 --> Performance management Strategy...

... 2005 Performance measurement (quality) Performance management Business performance With the balanced scorecard (Kaplan and Norton, 1992) being cited by Harvard Business Review in 1997 as one of the most important management tools of the last 75 years, performance measurement...

... to severe failures and inefficiencies (Brödner, 1997). © Emerald Group Publishing Limited 2004 Innovation Performance management Decentralization Organizational change Germany The 1990s have been a decade of confusion and “sloganeering” in German industry. While there was a broad...

... for further research. In this paper we make the steps in the performance management process more explicit. We take the shopfloor with respect to the logistics performance as an example. At this level the actual performance is measured and reported frequently, but a thorough performance evaluation...