... collection took place through interviews with managers and employees, observation of operational processes and document analysis. Thematic content analysis was adopted for categorization and data analysis. The authors’ findings allow inferring there is no primacy of a more automated or artisanal...

...Ifechukwude K. Dibia; Hom Nath Dhakal; Spencer Onuh Purpose – The purpose of this paper is to present the Lean “Leadership People Process Outcome” (LPPO) implementation model. Design/methodology/approach – The model is developed from existing models through literature review and its success...