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Keywords: Product-service-software systems (PSS)
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Journal Articles
Untangling service design routines for digital servitization: empirical insights of smart PSS in maritime industry
Available to Purchase
Journal of Manufacturing Technology Management (2022) 33 (4): 717–740.
Published: 03 August 2021
.... the transition to offering smart product-service-software systems–PSS) and realize subsequent positive growth outcomes. Design/methodology/approach We build upon a longitudinal single case of a marine solution provider. Using an action research approach, we collected data through in-depth interviews...
