... the adoption of the critical success factors (CSFs) that enable lean six sigma (LSS) implementation in order to achieve the expected benefits. Design/methodology/approach An extensive literature review was conducted to define the LSS CSFs that have to be considered for the development of the questionnaire...

... on a questionnaire survey. Statistical analysis procedures were adopted to accomplish its objectives, namely, clustering methods based on cluster centroids. An ANOVA analysis was used to test for cluster differences among the variables. Findings The results show that the manufacturing companies surveyed can...

... different manufacturing settings. Design/methodology/approach A questionnaire survey is conducted, in order to provide generalizable empirical evidence across various industries and manufacturing types. Findings The findings indicate that the level of implementation of the reconfigurability enablers...

...Nicolaos E. Synodinos This article reviews research findings related to the “art” of constructing survey questionnaires. It discusses some of the important issues that should be considered in gathering quality data via questionnaires, provides general suggestions for their construction, includes...