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Keywords: Remote monitoring technology
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Journal Articles
Journal of Manufacturing Technology Management (2016) 27 (2): 154–184.
Published: 07 March 2016
...Tonci Grubic; Joe Peppard Purpose – Remote monitoring technology (RMT) is widely acknowledged as an important enabler of servitisation however, there is a dearth of understanding about how RMT is used by manufacturing firms to support servitised strategies. The purpose of this paper...
Journal Articles
Journal of Manufacturing Technology Management (2014) 25 (1): 100–124.
Published: 28 January 2014
...Tonci Grubic Purpose – Servitization centres on the transfer of risks from the customer to manufacturer. By providing real-time information about current and predicted health of a product in the field, remote monitoring technology can mitigate some of those risks. Although recognised as one...
