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Keywords: Research methods
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Journal Articles
Journal Articles
Journal of Manufacturing Technology Management (2004) 15 (3): 254–266.
Published: 01 April 2004
..., strategy and business operations. © Emerald Group Publishing Limited 2004 Total quality management Corporate strategy Operations management Research methods Strategic quality management (SQM) is not new; the term and concept discussed by Garvin (1988) led to the strategic approach...

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