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Keywords: Service design
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Journal Articles
Untangling service design routines for digital servitization: empirical insights of smart PSS in maritime industry
Available to Purchase
Journal of Manufacturing Technology Management (2022) 33 (4): 717–740.
Published: 03 August 2021
...Birgit Andrine Apenes Solem; Marko Kohtamäki; Vinit Parida; Thomas Brekke Purpose The present study sets out to understand how a manufacturing company in the maritime industry utilized creative design principles and developed service design routines to advance digital servitization (i.e...
