...Daniel Ofori; Gloria K.Q. Agyapong; Selorm Buertey Buer Purpose Total quality management (TQM) has traditionally been viewed as an enabler of operational excellence, yet its role as an indispensable driver of sustainability performance (SP) remains underexplored. Drawing on the natural resource...

... and provision of services at a level of demand (Fullerton and Wempe, 2009 ; Simpson and Power, 2005). LM includes JIT, total quality management (TQM), productive maintenance, total preventative maintenance, human resource management, employee involvement, low setup and controlled processes (Swink et al...

...*** Total quality management 5.13 0.51 0.97^b 0.78 0.81 0.58 0.31 0.31*** 0.40*** 0.44*** Just-in-time 5.48 0.59 0.94^b 0.79 0.81 0.52 0.30 0.24*** 0.30*** 0.33*** 0.21*** AM 5.04 0.54 0.94^b 0.72 0.76 0.51 0.40 0.26*** 0.34*** 0.37...

...Guilherme Tortorella; Ricardo Giglio; Flavio S. Fogliatto; Rapinder Sawhney Purpose The purpose of this paper is to examine the mediating effect of learning organization dimensions on the relationship between the implementation of total quality management practices and companies’ operational...

..., we examine the combined impact that Just-in-time (JIT) and total quality management (TQM), two elements of lean (Shah and Ward, 2003) that have been called the main lean manufacturing bundles (Furlan et al., 2011), and green supply chain practices have on environmental performance. More...

...Saumyaranjan Sahoo Purpose The purpose of this paper is to comparatively assess the contributions of total quality management (TQM) and total productive maintenance (TPM) practices, exclusively and collectively, on manufacturing business performance. Design/methodology/approach Responses...

...Saumyaranjan Sahoo; Sudhir Yadav Purpose The purpose of this paper is to investigate the effects of entrepreneurial orientation (EO) and total quality management (TQM) on the performance of small- and medium-sized manufacturing enterprises. Design/methodology/approach Frameworks for describing...

.... Originality/value – The contribution of QUARNEWSS model through this paper is valuable on considering the fact that modern customers demand new products with high degree of quality and reliability. © Emerald Group Publishing Limited 2013 Total quality management Six Sigma Reliability DMAIC...

...Rene Cordero; Steven T. Walsh; Bruce A. Kirchhoff Purpose The purpose of this paper is to explore the extent to which firms staffing with competent workers (CW), in addition to adopting organization technologies (OT) (which include total quality management and just‐in‐time techniques) and advanced...

...Rajab Abdullah Hokoma; Mohammed K. Khan; Khalid Hussain Purpose The purpose of this paper is to investigate the implementation level of just‐in‐time (JIT), manufacturing resources planning (MRPII) and total quality management (TQM) within the cement industry in Libya. Design/methodology...

...Panayiotis H. Ketikidis; S.C. Lenny Koh; Angappa Gunasekaran; Mehmet Demirbag; Ekrem Tatoglu; Mehmet Tekinkus; Selim Zaim Purpose The principal aim of this paper is to determine the critical factors of total quality management (TQM) and to measure their effect on organizational performance of SMEs...

...Prakash J. Singh; Alan J.R. Smith It is generally acknowledged that organisations need to be innovative in order to survive and prosper. Some advocates of total quality management (TQM) have suggested that it provides the necessary platform for inculcating innovation in organisations. Intuitively...

...Denis Leonard; Rodney McAdam The aim of this paper is to explore and represent the dynamic relationship between total quality management (TQM), corporate strategy and resultant business operations. In particular, the paper seeks to determine the impact of TQM at the strategic level and how business...

...Dennis Krumwiede; Chwen Sheu States that total quality management (TQM) is an accompanying philosophy for companies who desire to be competitive in the global market, and the importance of statistical process control (SPC) to TQM is well recognized. Points out that, however, in practice...