How do we make transport interchanges work?

An important element of the UK Government's 1998 White Paper on transport was the encouragement of travellers away from car use in favour of public transport. Such a modal shift can only be successfully achieved if the alternatives to the car are made as user-friendly as possible. One of the main improvements in this regard would be to make transport interchanges work more effectively for the traveller. This paper outlines the current problems perceived for each transport mode and explains what is required to resolve or improve them.