2020 Liverpool—performance and value for money

2020 Liverpool Ltd is a joint venture company owned by Mouchel Parkman and Liverpool City Council. It was set up in 2003 to deliver technical professional services to the City Council and other public and private sector clients. It is a fully functioning company and all staff are employed directly by the company. The company has a 10 year service contract with the Council, which has an optional renewal for a further 10 years. The partnership is performance based with key measures including efficiency saving, delivery of programmes, reliability of estimates, and customer satisfaction. This paper describes how these are measured and experience to date. In addition the partnership has devised and implemented a methodology for assessing value for money, which this paper also describes. It is believed that the 2020 model is the closest to that used in the manufacturing industry from which the concepts used in the public arena have been derived.